In most circumstances, your facility's Primary User is responsible for requesting additional secondary accounts for your facility, as well as promoting a Secondary User to the role of Primary User. A hospital can only have one Primary User at a time. A Primary User may add secondary users at their discretion, in adherence with their facility's security and privacy policies. To add a new secondary user, the Primary User must login to the Sepsis Data Collection Portal, navigate to the Users page, click Add a New User, and provide the requested account information (name, email address).